Returns or Exchanges
Policies for returns and exchanges apply to online purchases only. Returns or exchanges may be made within 14 days of purchase with original receipt and box. Recipient must call our store number (925) 736-3900 for a RA (Return Authorization) number to ship back any returns. Recipient must use their own form of shipping to return products. We will not be responsible for lost products shipped. We advise all customers shipping products to use UPS for tracking their items. Items must be in original condition without being used or tampered with. Refunds will be issued in the original form of payment.
For online order questions, please contact us at (925) 736-3900 Monday through Friday 10:00 am to 5:00 pm.
Gift cards are not redeemable for cash or replacement if lost or stolen.